Datatech SmartSoft Inc., is committed to protecting the privacy of our customers and visitors. We understand that the information our customers and visitors provide on our website (the “Site”) is of the utmost importance and we know it is crucial that we protect their information. We have created this privacy statement (“Statement”) in order to demonstrate our commitment to our customers’ and visitors’ privacy on the Site and to communicate our information gathering and dissemination practices to our customers and visitors.
Collection
We collect the domain name, where possible, of visitors to our Site, the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages customers access or visit, user-specific information on what pages customers access or visit, information volunteered by the customer, such as information requests, requests for support, website registrations, user name, password, names and addresses.
Use
Our primary purpose in collecting information is to provide you with products, services, information, advertisements, and promotions that match your interests. We may also use information to conduct research and analysis, or to improve our websites, our products, or our services.
Security
We use reasonable and appropriate measures to help prevent personal information from becoming disclosed to individuals who are not described in this policy. This includes maintaining administrative, technical, and physical safeguards that are appropriate for the type of information that we maintain, and using industry-standard software to test our products and downloads for viruses.
While we attempt to protect the information in our possession, no security system is perfect and we cannot promise that information about you will remain secure in all circumstances.
Sharing
We never share our customer information with third parties, except in the following circumstances:
– we may share information with corporate affiliates
– we may share information to protect the legal rights and safety of our company, our affiliates, our employees, our agents, our contractors, our visitors, and our clients
– we are required to by law, through court order or subpoena
– we sell all or part of our business or make a sale or transfer of assets or are otherwise involved in a merger or business transfer
– to protect our property and information from unauthorized use
Cookies
Cookies are pieces of information that a web site transfers to user’s hard drive for record-keeping purposes. Cookies make web surfing easier for the user by saving user’s preferences while visiting a website. The only personal information a cookie can contain is information supplied by the user. A cookie cannot read data off a user’s hard drive or read cookie files created by other websites. The use of cookies is an industry standard that can be found on most major websites.
We use cookies to record activity at our Site in order to provide better service when visitors return to our Site. Users have the option, however, of disabling cookies via their browser preferences.
Reviewing and Updating Information
Upon request, we provide our customers with access to the financial information (e.g., credit card account information) that we maintain about them, unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, and contact information (e.g., name, address, phone number) that we maintain about them.
Customers have the right to opt out of receiving certain types of information from us (e.g., marketing information) but we reserve the right to continue to send product announcements, downloads and service updates to active SmartSoft customers without offering the ability to opt out. We do this because we consider such information to be an important part of your software subscription.
Policy Changes
We reserve the right to make changes to our Privacy Policy where appropriate. We will notify you of any changes or updates to this policy on our Privacy Policy page. By continuing to use this site after such changes are posted, the user acknowledges acceptance of these changes.
Communication
If you have questions or concerns regarding our collection and use of your data or any other privacy or security issue, please contact:
Datatech SmartSoft Inc.
30700 Russell Ranch Rd, Suite 250
Westlake Village, CA 91362-9507
(888) 227-7221
Fax: (805) 617-1822
ATTN: Privacy Inquiry
Email Address: privacy@smartsoftusa.com
If we need, or are required, to contact you concerning any event that involves information about you we may do so by email, telephone, or mail.
Effective Date
This policy was effective starting June 1, 2023